If you order something and you just don't like it for ANY reason within 30 days of your date of delivery ship it back for an exchange or refund (as long as you haven't worn it). For the health and safety of our employees No returns of worn items will be accepted. We understand that upon receiving your merchandise your first thought is to try it on to see if it fits before preparing yourself for that special moment or vacation. We encourage this. Please wear a liner on any outfit that has a panty bottom. We believe that you share our safety and health concerns and will take the time to try on your special outfit/s carefully. We are very appreciative of this. Our understanding of the term "worn" is that it has obviously been "used". This includes items that have been "washed". I'm sure that no more explanation than that is necessary. Any items returned to us in this condition will be discarded and no refund issued. If you are like most people out there and have taken the time to be careful and safe with the product then we are very pleased to accept your return or exchange.
How To Return an Item
Mail the product back to us in its entirety with all labeling and packaging intact. Enclose the original packing slip or a note telling us who it is from, along with your address and phone number. Please do not send us a return with no note or packing slip. We will have no idea whom it is from. Please note that it is your responsibility to ensure that we receive your return or exchange. We would recommend that you send your exchange or return with delivery confirmation. We are not responsible for Carrier loss. No returns or exchanges will be processed until we receive the product in unworn condition. All returns are processed in a timely manner and Credit Card refunds and Company checks will be issued within 7 to 30 days depending on order backlog.
How To Exchange an Item
Mail the product back to us in its entirety with all labeling and packaging intact. Enclose the original packing slip or a note telling us who it is from, along with your address and phone number. With an exchange please indicate in the note which item/s you desire exchanged and for what size, etc,. Enclose a check for $3.50 to ship your exchange back. For exchanges involving a change of color or style, there is a 10% restocking fee on these exchanges. Do not forget to include the 10% restocking fee if your exchange is of this type. There is no restocking fee for size exchanges. Please do not send us an exchange with no note or packing slip. We will have no idea whom it is from. Please note that it is your responsibility to ensure that we receive your exchange. We would recommend to send your exchange with delivery confirmation. We are not responsible! for Carrier Loss. No exchanges will be processed until we receive the product in unworn condition.
Notice to Foreign Customers. Because of the expensive cost of shipping products to foreign nations the same shipping rules apply on exchanges. There is a $7.50 shipping charge up to 4 items and an additional $2.50 charge for each 2 items over 4. You can pay this charge by going to our payment page. Please figure up your shipping costs then subtract $2.50 (as this is added to every order automatically) and select the necessary "Buy" Buttons. If you have any questions at all about this procedure please email us as no foreign exchanges will be shipped without the necessary shipping charges paid.
